START YOUR RETURN OR EXCHANGE

Read Full Policy Below

At Printfresh, we want you to be completely happy with every
purchase as these styles are designed to spark joy. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a refund or exchange. Refunds will be credited to the original form of payment.

Our Return & Exchange Policy

At Printfresh, we want you to be completely happy with every
purchase as these styles are designed to spark joy. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a refund or exchange. Refunds will be credited to the original form of payment.

Items purchased within30 DAYSof receipt are eligible for
returns and exchanges.

FINAL SALE items are not returnable or refundable and items marked exchanges only can only be exchanged. 

READ FULL POLICY BELOW

Start a Return or Exchange

Follow the steps below to return or exchange using your order number. Eligible merchandise may be exchanged for FREE if received within 30 days
 of the delivery date. Some exclusions apply (please see rules below). A return fee of $7 will apply for all returns, shipping is free for exchanges and store credit.
Please allow 3-5 business days for refund processing. International orders are final sale. Still have questions? Read our FULL POLICY.

1

VISIT THE RETURNS PORTAL

To process a return, please have your order number ready. If you do not have an order number, email [email protected] for assistance.

START RETURN

2

SELECT YOUR OPTION

We offer returns via USPS return label or Happy Returns. Please note Try Before You Buy items are not able to be returned via Happy Returns.

3

PACK AND SHIP

If you're making a return or exchange, you can reuse the original packaging as it features a convenient tear strip! Fun fact, our sustainable mailers are made with 100% recycled materials.

A WORD FROM KATIE

“I am happy to help you choose the right size and perfect print! Our exchanges are free and easy! Email me so I can help you select what will work best for you.”

Reach Out

Meet Katie ( and crew.)

SENIOR CUSTOMER SERVICE MANAGER. MOM. 10+ YEARS AT PRINTFRESH!

Don’t Just Take Our Word For It

Great Customer Service

"Great customer service. I had to return for a smaller size and my rep, Katie was awesome."

-Shari P.

Customer Service

"I had a small issue, that was totally my fault, and I emailed them for help. They replied quickly and went above and beyond to make me happy. They have a customer for life!"

-Amy H.

Adorable!

"Really cute. Had to exchange for medium. Very fast customer service."

-Shannon M.

Fabulous customer service!

"So impressed with Katie, who helped me with a sizing question & a return. Thanks, Katie!"

-Lisa L.

Great Customer Service

"Great customer service. I had to return for a smaller size and my rep, Katie was awesome."

-Shari P.

Customer Service

"I had a small issue, that was totally my fault, and I emailed them for help. They replied quickly and went above and beyond to make me happy. They have a customer for life!"

-Amy H.

Adorable!

"Really cute. Had to exchange for medium. Very fast customer service."

-Shannon M.

Fabulous customer service!

"So impressed with Katie, who helped me with a sizing question & a return. Thanks, Katie!"

-Lisa L.

Return & Exchange FAQs

If you have any further questions that aren't addressed here or in our FULL POLICY, please don’t hesitate to reach out to our customer service team. Please contact us at [email protected] or call or text (267) 610-0628.

Returns and exchanges are accepted within 30 days of receipt. Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable). Sale items discounted from 20% to 30% off can be exchanged only. Discounts that are 40% off and greater are final sale and no returns or exchanges will be accepted.
If you received Printfresh merchandise, purchased on our website as a gift and would like to exchange for a different size or style and don’t have your order number please contact us at [email protected]. If you do have the order number please visit Gift Returns.
Sale items discounted from 20% to 30% off can be exchanged only. Discounts that are 40% off and greater are final sale and no returns or exchanges will be accepted.

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