1. Choose items to try. You'll see an authorization on your card, but you'll only pay for what you keep. 2. Try at home. Your trial starts when your items arrive. 3. Return your items within 10 days. Only pay for what you keep. For full details click here.

Add a special personalized touch to your favorite PJs. Our pocket monogram will shut the pocket. The monogram will go through to the inside of the pajamas. A personal monogram is exactly what it suggests — your own initials. For a 3 initial monogram, it’s pretty straightforward. The monogram goes from your first initial to your last initial, followed by your middle initial. For example, if your name were Kathryn Marian Gaskill, you would enter you initials as KGM in the monogram box. Monogrammed items are all final sale and can not be returned or exchanged. To double check your monogram please email hello@printfresh.com.

Our policies are detailed on our Return Policy Page.

We're happy to accept returns on orders paid fully or partially with a gift card. Please note we are unable to offer cash refunds for gift card purchases. Our payment processor automatically refunds payment first to the original form of payment, so if you paid with a gift card, the funds will go back to your gift card, and any remaining funds owed after your gift card is filled up will go to your credit card. The gift card you used for your order can be re-used on your next order. Our gift cards never expire. If you need any assistance please contact our customer help team at hello@printfresh.com.

Thank you for choosing Printfresh as your gift! We offer beautiful gift wrapping that includes a hand written note. You can add gift wrapping by selecting Add Custom Gift Wrap in your cart. If you would like to add a card without including wrapping please send an email to hello@printfresh.com. All orders are sent with a gift receipt only.

Once an order is placed, we do our best to process it quickly, but we are unable to make changes to orders after they have been confirmed. If you need assistance, please contact our customer service team as soon as possible at hello@printfresh.com.

Orders can be canceled only if they haven’t been processed yet. Please reach out to our customer service team immediately at hello@printfresh.com if you would like to cancel your order.

Currently, we allow only one discount code per order. If you have any questions or need assistance, please contact us at hello@printfresh.com.

You can track your order status by visiting our Order Tracking page and entering your order number. If you need further assistance, feel free to reach out to our customer service team.

Once your order has shipped, we will send you a confirmation email with tracking information. Please allow up to 24 hours for tracking details to appear.

If your order hasn’t been processed yet, we may be able to update your shipping address. Please contact us immediately at hello@printfresh.com for assistance.

We sure do! Our Contact Us Form is the quickest way to reach us, however, if you prefer a phone call please leave a message at  (267) 610-0628 and we will return your call during business hours 

Once your order has shipped, we will send you an email with tracking information. You can also visit our Order Tracking page for real-time updates.

We work with major carriers like USPS, FedEx, and UPS to deliver your orders safely and on time.

Yes, we do ship internationally! Shipping rates vary depending on the destination. For more details, please refer to our Shipping Policy page.

If your order has not been processed yet, please reach out to our customer service team right away to request a change in the shipping address.

Rest easy knowing your purchase is in good hands. PF Shipping Protection covers loss, damage, theft, missing or wrong items, return to sender and other carrier mishaps. If you purchase PF Shipping Protection with your order, and your order is lost*, damaged, or stolen**, please email hello@printfresh.com to initiate a claim.

A domestic package is considered lost 15 days after it has been mailed and not marked "delivered." A package is considered stolen if it has been marked "delivered" and is not received by you within 3 business days following the delivery scan. Please make sure you check with your local post office or UPS office to make sure they are not holding your package for you before filing a claim with us. If your product is lost, damaged, or stolen, please contact us within 30 days of your order being shipped by email at hello@printfresh.com

Once we are able to confirm your claim, you will receive a one-time replacement of the merchandise you ordered. If you are eligible to receive a replacement, please allow 3 business days for us to ship your items. If the merchandise you purchased is no longer available, we will contact you to arrange a suitable replacement or offer a refund in the form of store credit.

To file a claim please send an email to hello@printfresh.com with your order number, reason for claim (stolen, lost damaged) If your package is damaged, please include a photo with your claim. Also include any attempts made to locate your package.

*Orders lost due to incorrect shipping address will not be refunded/replaced. **Replacements will not be issued for lost or stolen orders outside of North America.

Currently, we only allow one discount code per order. Please ensure you are using the best code available to you at checkout.

We do offer bulk discounts for certain products. For more details, please contact our sales team at sales@printfresh.com.

Simply enter your discount code at checkout, and the discount will be applied to your order total.

Discount codes are typically not valid on sale or clearance items. Please check the terms of your discount code for specific details.

Shop Pay Installments allows you to split your purchase into 4 equal payments with 0% interest.

When you checkout with Shop Pay, you can select the 'Shop Pay Installments' option to pay for your order in 4 equal installments.

To use Shop Pay Installments, you must meet certain eligibility criteria, such as being located in the U.S. and having a valid payment method.