What are your returns + exchanges policies?
Our policies are detailed on our Return Policy Page.
You can check our Sizing Guide to see which size would suit you best. We recommend ordering your usual letter size. You’re always welcome to reach out to our customer service team on our chat feature on our website with your specific measurements so we can give you a personalized recommendation.
Do you offer specialty sizes (petite and tall sizes)?
At this time, we don’t offer tall or petite sizes, but we are always interested in knowing what our customers are looking for when they shop with us. We appreciate hearing if this is something you would be interested in for future seasons, so feel free to email us at firstname.lastname@example.org.
What sizes do you offer?
All new collections are available in sizes XXS-4X. We don't currently offer 5X or 6X, but if you are interested in seeing those sizes in the future then please let us know by emailing email@example.com. We always appreciate the feedback!
What is your waitlist and how does it work?
When you add your email or phone number for a waitlisted item, you’ve secured your chance to get notified when an out-of-stock style becomes available. We often reorder our styles and continue many prints across seasons, so if you don't see your size in stock be sure to sign up to get a notification so you can be the first to know about availability. If you do not see an option to add yourself to the waitlist it means that the style is going to be discontinued and will not be re-ordered.
How does your pre-sale work?
Sometimes when collections are about to arrive we list them early to make them available for pre-order. This means that you will check out as usual and the item will be available on the date listed. On occasion there may be a slight delay, but almost all orders will ship on time or very close to the date. You will be notified if there will be a delay and when your item ships.
What do I do if I got cleaning, cleansing, or acne products on my pjs or robe?
Oh no! Clothing that comes in contact with common household or beauty products can often become discolored or bleached. Take caution with alcohol-based products with any apparel garments. If your pajamas or sleepwear comes in contact with any products that contain acid, alkaline, bleach or alcohol, clean the fabric as soon as possible to prevent damage. Prolonged contact with chemicals can create color loss, faint staining, or depending on toxicity can even lead to holes - please take great caution with laundering right away if you come in contact with harsh chemicals while wearing apparel.
What forms of payment do you accept?
We accept all major credit cards, PayPal and Shop Pay.
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