Frequently Asked Questions
If you have any further questions that aren't addressed here, please don’t hesitate to reach out to our customer service team.
Please contact us at hello@printfresh.com or call (267) 610-0628.
Yes! You can combine codes, just please enter them one at a time. Gift cards and promo codes have separate boxes on the Printfresh App.
Please make sure you registered! If you do not receive an email when resetting your password, try making a new account.
If you are on mobile, you will need to scroll to the left to see you highest reward level!
Sure! Please send an email to hello@printfresh.com and we can assist you.
The reward may have applied. Please make sure the price looks correct on your bank statement, if not send us an email at hello@printfresh.com and we can double check for you
Points expire after 1 year of not using your account. If you place an order, leave a review, or use points within that year, your points will stay active for 1 year after. Once you redeem a code it will never expire and you can use more then 1 code per order.