Frequently Asked Questions

Yes! You can combine codes, just please enter them one at a time. Gift cards and promo codes have separate boxes on the Printfresh App.

Please make sure you registered! If you do not receive an email when resetting your password, try making a new account. You earn points on purchases even before you sign up for an account.

If you are on mobile, you will need to scroll to the left to see you highest reward level!

Sure! Please send an email to [email protected] and we can assist you.

The reward may have applied. Please make sure the price looks correct on your bank statement, if not send us an email at [email protected] and we can double check for you

Points expire after 1 year of not using your account. If you place an order, leave a review, or use points within that year, your points will stay active for 1 year after. Once you redeem a code it will never expire and you can use more then 1 code per order.